{"id":2368,"date":"2026-04-28T21:38:51","date_gmt":"2026-04-28T21:38:51","guid":{"rendered":"https:\/\/wpseonext.com\/docs\/troubleshooting\/"},"modified":"2026-10-14T14:03:19","modified_gmt":"2026-10-14T14:03:19","slug":"troubleshooting","status":"publish","type":"page","link":"https:\/\/coocadev.com\/seo-suite\/docs\/troubleshooting\/","title":{"rendered":"Troubleshooting"},"content":{"rendered":"
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SEO Suite guide<\/p>\n

Start with the symptom you can reproduce<\/h2>\n

Keep the exact message and the affected URL. Change one thing at a time, and do not reset settings or delete the plugin as the first troubleshooting step.<\/p>\n<\/header>\n

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Installation or activation fails<\/h2>\n

Record the full error and your WordPress, PHP, and plugin versions. Upload limits, filesystem permissions, and PHP errors need different fixes. Follow Install Troubleshooting<\/a>; test conflicts on staging, not by disabling everything on a live shop.<\/p>\n<\/section>\n

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Paid access or a license does not work<\/h2>\n

Free does not require a license. For Pro or Agency, confirm the purchase email, license status, assigned domain, and active install count. If a site moved, compare the staging and live addresses. Follow License Activation<\/a> or Licenses and Sites<\/a>.<\/p>\n<\/section>\n

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Saved metadata is not visible<\/h2>\n
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  1. Reopen the editor and confirm that the value was saved.<\/li>\n
  2. Check the exact public URL, not a different translated or duplicate page.<\/li>\n
  3. Clear the relevant page cache and inspect the public HTML.<\/li>\n
  4. Check whether another plugin or theme is also producing the same metadata.<\/li>\n<\/ol>\n

    A search result can still show different text after your website output changes. First confirm the website itself, then investigate the search engine’s current view.<\/p>\n<\/section>\n

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    An audit has many warnings<\/h2>\n

    Review important pages and the highest-impact findings first. Reproduce one finding, make a relevant change, and rerun the same check. Do not add filler text or keywords simply to increase a score. See how to use audit results<\/a>.<\/p>\n<\/section>\n

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    A module or data is missing<\/h2>\n

    Confirm the installed edition, version, and required connection. An unavailable module, a disconnected service, and a valid empty result are different states. Do not paste API keys into a ticket or chat.<\/p>\n<\/section>\n

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    Still blocked?<\/h2>\n

    Example:<\/strong> ‘I saved a new description on this URL, cleared its cache, but the HTML still shows the old value.’ Add the exact steps and versions to a support ticket<\/a>. One reproducible problem is more useful than several screenshots without context.<\/p>\n<\/section>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

    SEO Suite guide Start with the symptom you can reproduce Keep the exact message and the affected URL. Change one thing at a time, and do not reset settings or delete the plugin as the first troubleshooting step. Installation or activation fails Record the full error and your WordPress, PHP, and plugin versions. Upload limits, […]<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":2348,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_wpsn_focus_keyword":"","_wpsn_seo_title":"","_wpsn_meta_description":"","_wpsn_canonical":"","_wpsn_robots_index":"","_wpsn_robots_follow":"","_wpsn_og_title":"","_wpsn_og_description":"","_wpsn_og_image":"","_wpsn_twitter_title":"","_wpsn_twitter_description":"","_wpsn_twitter_image":"","_wpsn_schema_type":"","_wpsn_schema_custom_json_ld":"","_wpsn_video_url":"","_wpsn_video_title":"","_wpsn_video_description":"","_wpsn_video_thumbnail":"","_wpsn_video_duration":0,"footnotes":""},"class_list":["post-2368","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/coocadev.com\/seo-suite\/wp-json\/wp\/v2\/pages\/2368","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/coocadev.com\/seo-suite\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/coocadev.com\/seo-suite\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/coocadev.com\/seo-suite\/wp-json\/wp\/v2\/comments?post=2368"}],"version-history":[{"count":8,"href":"https:\/\/coocadev.com\/seo-suite\/wp-json\/wp\/v2\/pages\/2368\/revisions"}],"predecessor-version":[{"id":2827,"href":"https:\/\/coocadev.com\/seo-suite\/wp-json\/wp\/v2\/pages\/2368\/revisions\/2827"}],"up":[{"embeddable":true,"href":"https:\/\/coocadev.com\/seo-suite\/wp-json\/wp\/v2\/pages\/2348"}],"wp:attachment":[{"href":"https:\/\/coocadev.com\/seo-suite\/wp-json\/wp\/v2\/media?parent=2368"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}