{"id":36,"date":"2024-04-05T08:17:44","date_gmt":"2024-04-05T08:17:44","guid":{"rendered":"https:\/\/seoland.themeht.com\/?post_type=services&p=36"},"modified":"2026-10-14T14:03:20","modified_gmt":"2026-10-14T14:03:20","slug":"email-marketing","status":"publish","type":"services","link":"https:\/\/coocadev.com\/seo-suite\/service\/email-marketing\/","title":{"rendered":"AI Support Assistant"},"content":{"rendered":"\t\t
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Product support<\/p>

The AI support assistant helps users answer SEO Next questions faster and move to a ticket when the issue needs account or site context.<\/p>

AI chat guide<\/a>Open support<\/a><\/div>

Product questions<\/h2>

Ask about plugin workflows, plan differences, site limits, metadata, and audit warnings.<\/p>

  • Licenses<\/li>
  • Domains<\/li>
  • SEO modules<\/li><\/ul><\/article>

    Support routing<\/h2>

    When a question becomes account-specific, move from AI guidance to a support ticket.<\/p>

    • License activation<\/li>
    • Installation issue<\/li>
    • Unexpected behavior<\/li><\/ul><\/article>

      Plan context<\/h2>

      Free, Pro, and Agency users can have different support expectations and workflows.<\/p>

      • Free self-help<\/li>
      • Pro workflow<\/li>
      • Agency context<\/li><\/ul><\/article><\/div>

        How it works<\/h2>
        1. Open the chat.<\/li>
        2. Ask a product-specific question.<\/li>
        3. Use the answer if it resolves the issue.<\/li>
        4. Open a ticket when the issue needs private context.<\/li><\/ol><\/section>

          Good to know<\/h2>
          • Do not paste passwords, secrets, or private keys into chat.<\/li>
          • AI support is a helper, not a replacement for site-specific troubleshooting when a ticket is needed.<\/li><\/ul><\/section>

            Next step<\/h2>

            Open the AI chat guide, then use support for anything account-specific.<\/p><\/section><\/section>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

            Use the SEO Next AI support assistant for product questions, audit warnings, metadata help, and support routing.<\/p>\n","protected":false},"featured_media":2600,"parent":0,"comment_status":"open","ping_status":"closed","template":"","service_category":[],"class_list":["post-36","services","type-services","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/coocadev.com\/seo-suite\/wp-json\/wp\/v2\/services\/36","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/coocadev.com\/seo-suite\/wp-json\/wp\/v2\/services"}],"about":[{"href":"https:\/\/coocadev.com\/seo-suite\/wp-json\/wp\/v2\/types\/services"}],"replies":[{"embeddable":true,"href":"https:\/\/coocadev.com\/seo-suite\/wp-json\/wp\/v2\/comments?post=36"}],"version-history":[{"count":5,"href":"https:\/\/coocadev.com\/seo-suite\/wp-json\/wp\/v2\/services\/36\/revisions"}],"predecessor-version":[{"id":2841,"href":"https:\/\/coocadev.com\/seo-suite\/wp-json\/wp\/v2\/services\/36\/revisions\/2841"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/coocadev.com\/seo-suite\/wp-json\/wp\/v2\/media\/2600"}],"wp:attachment":[{"href":"https:\/\/coocadev.com\/seo-suite\/wp-json\/wp\/v2\/media?parent=36"}],"wp:term":[{"taxonomy":"service_category","embeddable":true,"href":"https:\/\/coocadev.com\/seo-suite\/wp-json\/wp\/v2\/service_category?post=36"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}